1. Information we collect
Account and authentication information
When you create an account or sign in to the Creator Vault, we collect your email address and authentication metadata (session tokens, sign-in timestamps). If you use single sign-on, we receive the profile fields the provider chooses to share.
Purchase and transaction information
When you buy a product, we collect the information required to fulfill the purchase: your name, email address, order details, and the transaction reference provided by our payment processor. Payment card details are handled by our payment processor and are not stored on our servers.
Form submissions
When you fill out a form on our site (contact, waitlist, applications, feedback), we collect the fields you submit.
Vault activity and analytics
We collect basic activity signals inside the Creator Vault — pages viewed, resources opened, sessions attended — to operate the product, prevent abuse, and improve the experience.
Cookies and similar technologies
See our Cookie Policy for details.
2. How we use information
- To provide, operate, and secure the services.
- To process purchases and deliver digital products.
- To send transactional communications (receipts, access details, service notices, support responses).
- To provide customer support and troubleshoot issues.
- To improve our products and understand how the services are used.
- To comply with legal obligations and enforce our Terms.
3. Service providers
We share information with the vendors that operate the services on our behalf, only for the purposes described in this policy:
- Stripe — payment processing.
- Supabase — database, authentication, and file storage.
- Resend — transactional email delivery.
- Lovable / Cloudflare — hosting and content delivery.
- Meta Pixel — website analytics and advertising measurement, subject to your cookie preferences.
Each provider processes information under its own privacy terms.
4. Data retention
We retain account, purchase, and transaction records for as long as necessary to provide the services, comply with legal and tax obligations, and resolve disputes. We retain form submissions and support correspondence for a reasonable period to provide follow-up and improve the service.
5. Security
We use reasonable administrative and technical safeguards to protect information, including access controls, encrypted transport, and vendor selection. No online system is 100% secure; we cannot guarantee absolute security.
6. Your rights and requests
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. To make a request, email info@majorsmgmtgroup.com from the address on your account. We may need to verify your identity before acting on a request.
7. International users
Our services are operated from the United States. If you access them from outside the U.S., your information may be transferred to and processed in the U.S. and other countries where our vendors operate.
8. Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it.
9. Changes to this policy
We may update this policy from time to time. The current version and effective date appear at the top of this page.
10. Contact
Questions or privacy requests: info@majorsmgmtgroup.com.